Customers react as Spotify crashes with widespread outage
Spotify customers have hit out after the streaming service was hit by widespread technical points.
Greater than 40,000 customers have logged complaints to this point on Downdetector, which tracks issues with platforms, indicating they had been having points with the Spotify app and web site, in keeping with Variety.
The outage has affected customers in a number of nations, together with the UK, US, Canada, Brazil, Mexico, Italy, Sweden and Germany.
The official Spotify Standing account on X indicated that the corporate is conscious of the issues.
“We’re conscious of the outage and dealing to resolve it as quickly as doable. The stories of this being a safety hack are false,” the replace added.
We’re conscious of the outage and dealing to resolve it as quickly as doable. The stories of this being a safety hack are false.
— Spotify Standing (@SpotifyStatus) April 16, 2025
Some Spotify customers who tried to entry the positioning noticed a 502 HTTP error message that mentioned: “Server Error. The server encountered a brief error and couldn’t full your request. Please attempt once more in 30 seconds.”
Others encountered a 504 HTTP error that mentioned: “This web page isn’t working. open.spotify.com took too lengthy to reply,” in addition to one which mentioned “upstream request timeout.” Within the Spotify app for each cellular and desktop, the search perform was not working and makes an attempt to play again music and podcasts had been unsuccessful.
Many customers took to X to specific their frustration. “Spotify down omggggg I can’t do that,” one wrote, whereas one other added: “Spotify is down and I’m nonetheless at work.”
Others posted a bunch of jokey memes. You possibly can view their reactions under:
Spotify down omggggg I can’t do that pic.twitter.com/PQxQAkMaHn
— HOOD VOGUE is uninterested in poverty (@keyon) April 16, 2025
Spotify is down and I’m nonetheless at work pic.twitter.com/DQ2vqOZu8t
— 💜 (@thefutxre) April 16, 2025
Spotify is down and the ideas are getting in pic.twitter.com/iksEgapaJI
— Gracie (@graciem19999) April 16, 2025
Everybody working to Twitter/X to see if Spotify is down. pic.twitter.com/Vv78ab3w39
— Recent ☆ (@AyoFreshhh) April 16, 2025
spotify is down pic.twitter.com/cHHcIhoD51
— music struggles (@musicstruggles1) April 16, 2025
reopening spotify each 5 minutes simply to be dissatisfied once more pic.twitter.com/mF0bqO4l0u
— 𝘤𝘩𝘭𝘰 .ᐟ (@nyannchlo) April 16, 2025
my spotify is down????!!! pic.twitter.com/3ZFJ1dWHag
— ju jackman 🕸️🕷️ (@timmy2checks) April 16, 2025
Following the outage, Spotify have since posted a brand new replace saying: “All clear – thanks on your persistence. Get in contact with @SpotifyCares when you nonetheless need assistance.”
All clear – thanks on your persistence. Get in contact with @SpotifyCares when you nonetheless need assistance.
— Spotify Standing (@SpotifyStatus) April 16, 2025
In the meantime, the streamer not too long ago claimed it had paid out $10bn (£7.7bn) in royalties in 2024, the biggest payout to the music trade in a single yr.
The streaming service mentioned 1,500 artists earned over $1million (£755,295) in royalties, marking a 10-fold enhance in its yearly payout determine from 2024, the place $1billion (£755.2million) was given total.