Promoter AEG apologises over Sleep Token US tour pre-sale chaos

Promoter AEG has issued an apology to Sleep Token followers who have been unable to get tickets to the masked band’s upcoming US tour following a technical error.

Followers who had signed up for pre-sale codes for the band’s ‘Tooth Of God’ tour didn’t obtain them till 24 hours after the overall sale had began, resulting in 1000's of individuals lacking out on tickets regardless of signing up upfront. The fiasco, resulting in a flurry of complaints on social media, led to AEG to achieve out and apologise.

“As a Sleep Token fan who took the time to register early for entry to tickets, we all know how dedicated you might be to the band,” the e-mail to the affected followers reads. “That’s one thing we don’t take flippantly, and realizing that, we tried to offer you early entry to the presale as a reward to your loyalty.

“Whereas our intentions have been good, to place it merely: we failed. Our emails and sale codes have been despatched on time but delivered to you late. And whereas there are numerous causes for that, there’s no excuse. We let Sleep Token and also you down. Since discovering the malfunctions, we've labored to supply codes to each fan that has contacted us.

“We worth our followers and our artists and can proceed to work to create the elevated expertise you all count on and deserve. We're so very sorry we allow you to down.”

Sleep Token had additionally mentioned on their social media channels that “so known as ‘bot/scalper’ purchases are being recognized and cancelled, earlier than being redistributed for real followers to acquire.”

Tickets for the ‘Tooth Of God’ North American tour have been swiftly depleted, save for restricted remaining allocation in Montreal.

Within the meantime, so-called “bot/scalper” purchases are being recognized and cancelled, earlier than being redistributed for real followers to acquire. pic.twitter.com/CZ5bvTPQY5

— Sleep Token (@Sleep_Token) January 27, 2024

The band might be heading out on tour within the spring with Empire State Bastard – you will discover any remaining tickets here.

Sleep Token’s ‘The Tooth of God’ tour dates are:

APRIL:
27 – Las Vegas, Nevada – Sick New World
30 – Phoenix, Arizona – Arizona Monetary Theatre

MAY:
01 – Albuquerque, New Mexico – Revel
03 – Austin, Texas – H-E-B- Heart at Cedar Park
04 – Dallas, TX – Toyota Music Manufacturing unit
06 – Tampa, FL – Yuengling Heart
07 – Atlanta, GA – Coca-Cola Roxy
08 – Asheville, NC – Exploreasheville.com Area
10 – St. Louis, MO – The Manufacturing unit
12 – Denver, CO – Crimson Rocks Amphitheatre
14 – Des Moines, IA – Vibrant Music Corridor
15 – Chicago, IL – The Salt Shed
16 – Chicago, IL – The Salt Shed
18 – Columbus, OH – Sonic Temple Artwork & Music Pageant
19 – Pittsburgh, PA – Petersen Occasions Heart
20 – Philadelphia, PA – The Met Philadelphia
22 – New York Metropolis, NY – Radio Metropolis Music Corridor
24 – Boston, MA – MGM Music at Fenway
25 – Montreal, QC – Place Bell
27 – Toronto, ON – Massey Corridor
28 – Toronto, ON – Massey Corridor

A brand new launch cycle had been instructed by the band way back to their sold-out live performance in December at London’s OVO Area Wembley, the place they donned new masks in mild of what they known as “a brand new period”. They've additionally been introduced to help Carry Me The Horizon on their upcoming Australian tour in April.

Earlier this month, Sleep Token alarmed followers after they deleted their Instagram posts following information that bassist III’s private data had been leaked onto the web, with the perpetrator discovering and revealing their delivery certificates.